Frequently Asked Questions
What Diabetic Test Strips Do We Buy?Answer
We buy the following brands of diabetic test strips and insulin pumps. We only buy major name brands, no private label or chain store brands. These do change, for an updated list, please view our Sell Test Strips page that lists all the supplies we are currently buying.
- Accu Chek Aviva Plus
- Accu Chek Smartview
- Accu Chek Guide
- Bayer Contour
- Contour Next
- Freestyle Lite
- One Touch Ultra
- One Touch Verio
- Quick Set Infusion Set
- Dexcom Sensors
- Dexcom Transmitters
- Omnipod Dash
- True Metrix
- Medtronic Guardian Sensor
- Major brand name lancets (along with test strips or insulin supplies on same quote)
Pricing is based on condition and expiration date. To get an instant quote and submit your boxes to us, visit our get quote page.
What is Dinged and Damaged Condition?Answer
Dinged condition is one small crease in the box or a minor dent in one corner or minor blemishes less than the size of a dime. Any more damage is considered ‘damaged’ condition.
What Items We Do NOT Buy?Answer
We do not buy the following items:
- Control Solution
- Any test strips or lancets that have DME, Medicare or Medicade wording on them
- Any diabetic supplies with the CE designation/logo
- Any supplies NOT manufactured for sale in the United States
- Any supplies that don’t match the photos on our website (any questions, please reach out to us)
- True Track test strips
- Expired test strips
- Relion test strips
- Embrace test strips
- Opened or ripped box test strips
- Prodigy test strips
- Tslim products
Please note, DO NOT send expired, opened or marked (ink or marker) supplies or supplies that don’t match your quote or are not made for the US market (foreign language or marked not for sale in the US), we WILL NOT buy them and they WILL NOT be returned. Thank you!
How Do I Sell My Test Strips?Answer
Selling your test strips is very straightforward. First, gather the boxes you wanted to sell and get an instant quote for their condition and expiration date on our website. Since every manufacturer, expiration date and box condition is different, each has a different value.
Next, using a soft black felt marker, carefully cover your personal information if you have labels on your boxes. This is optional as we discard all prescription labels regardless and never share your personal information.
And lastly, pack your test strip boxes in a sturdy box (not a padded envelope) and send them to us.
You can select to ship your boxes using your own postage and be reimbursed for your postage (up to $8 for 11 boxes or fewer or up to $25 for 12 boxes or more) or choose to receive a pre-paid label emailed to you that you can print and tape to your box and drop off at any post office.
Our mailing address (and your return address) is on the 2nd page of the packing slip you print after getting your qoute and then put your packing slip inside your box so we can match your shipment with your quote and process and pay you timely. If you don’t have a printer, just write your name, email address and order number on a piece of paper and put inside your box. Then ship your box and wait for us to receive them. We normally process payment the same day or next day or latest within 24 business hours of receiving your boxes.
Is It Legal To Sell Test Strips?Answer
Yes, diabetic test strips are normally sold over the counter or provided by an insurance company without a prescription. The only strips that cannot be sold are boxes that mention DME, Medicaid or Medicare on them. All other supplies including test strips, lancets, insulin pumps and reservoirs, as long as they are brand new, not expired and sealed, are ok to sell.
How Should I Ship My Boxes?Answer
First, place the diabetic test strip or supplies boxes in a firm/sturdy shipping box and we suggest adding padding/packing materials around them to avoid damage in shipping. For example, crumpled newspaper, bubble wrap, air pockets or shipping peanuts. We recommend shipping the boxes via USPS First Class (for fewer boxes and is least expensive), USPS Priority (for 12 boxes or more), UPS Ground or Fedex Ground or the easiest way is to request a pre paid shipping label during checkout and then just tape it to your shipping box and drop off at any US Post Office or mail center near you.
Do You Buy Damaged Boxes?Answer
Yes and no. If the test strips box is torn and/or seal is broken, no, we don’t buy those. If the boxes are slightly dented on one corner, yes, however please select the appropriate condition to get an accurate quote and avoid any price adjustments when we receive them.
Can I Remove The Labels From My Boxes?Answer
We don’t recommend removing the labels from your boxes to avoid damage or rips unless the labels peel off effortlessly without damage to the boxes. You may carefully cross out your personal information with a marker avoiding any marks on the box if you prefer but it is not necessary. We remove labels from all boxes we receive with professional equipment to make sure the boxes are not damaged and safely discard all labels and personal information.
How Long Does It Take To Get Paid?Answer
We normally process and pay all boxes the following business day (M-F) after we receive them, but please allow up to 2 business days. Please login and check your account on our website here to view the status. We mark each order ‘complete’ after payment has been sent and you will receive an email notification.
Paypal payments show in your account within minutes after we process (subject to Paypal terms and limitations). Please note that Paypal may charge you a fee to receive payments. Also, please note that depending on your account, Paypal may put a hold on your funds we send to you until we confirm receipt to them. This is out of our control and Paypal does not notify us when this happens. If your funds show on hold, just send us an email and let us know and we will release them asap.
Zelle takes just minutes (if you aren’t registered with Zelle, it takes just minutes and up to 1 business day for your first payment) and is available to most anyone with a US based bank account. There are no costs to register or receive payment with Zelle.
Cash App takes just minutes. You will receive a notification from each service when you receive payment.
ACH takes 1-2 business days to show in your account (not counting weekends).
Check payments are processed online and then mailed regular USPS mail within 1 business day after processing to you directly from our bank, Wells Fargo. Depending on your location, Wells Fargo recommends allowing 7-10 business days (not including weekends and holidays) to arrive. (Update: USPS has annouced it is delaying all First Class mail starting late 2021. Please allow a few extra days if you do not receive your check.) If time is of the essense, we strongly recommend choosing Paypal, ACH, Cash App or Zelle.
Can I Sell Diabetic Supplies Near Me?Answer
Yes, you can sell diabetic supplies near you anywhere in the United States. Just get an instant qoute on our website, send them to us and get paid top dollar for your diabetic test strips and supplies! We’ll reimburse your shipping or email you a pre-paid shipping label so you can just pack up your boxes and drop them off at any post office! Get an instant qoute for your test strips now.
Do You Reimburse Shipping If I Send Them Myself?Answer
Yes, if you decide to mail your supplies yourself instead of using our pre-paid shipping labels, we will reimburse you for your postage as long as it’s marked on your box. (Up to $8 for up to 11 boxes and up to $25 for 12+ boxes. Please note, we will not reimburse for upgraded services like overnight, air or 2 day service. Only first class mail is reimbursed. Please use regular ground services. If you have any questions, please reach out to us.)
My Bonus is Not ShowingAnswer
We add your bonus when we process your supplies and is reflected in your payment. It is also reflected in your cart and on your packing slip. We track all codes entered and ensure your bonus is applied to your payment. Please Note: You MUST add the bonus code during checkout to receive the bonus. Bonuses are limited to 1 bonus per customer per month. If you have any questions, please let us know!
How Much Are Diabetic Test Strips Worth?Answer
Several factors determine the value of test strips when selling. Market demand (how well test strips sell and how many are available) is the largest factor. Condition and expiration date of your supplies are the other factors. Mint condition with no damage gives you the most value for your supplies. Dings, dents, tears and markings all reduce the value of test strips or insulin supplies. The further out the expiration date is, the more valuable the boxes are. Expired and opened supplies are worthless for resale.
What Type Of Box Should I Use To Send My Supplies To You?Answer
We recommend ONLY using a sturdy, cardboard box to send your supplies with plenty of padding materials to avoid shifting or damage. Using envelopes will damage your supplies 99% of the time and we would either pay you less or nothing at all. ALSO, if you receive a FIRST CLASS pre-paid shipping label from us, DO NOT send your supplies in a PRIORITY MAIL box provided by USPS. They will NOT be delivered and will be returned to you. To avoid delays, please use a plain, unmarked box if you are sending by FIRST CLASS.
I Did Not Receive My BonusAnswer
Please note that all bonuses require a $100 minimum submission of supplies and the code must be entered right above your name in the ‘If you have a coupon, please enter it here’ field during checkout.
Do I Have To Include My Packing Slip?Answer
We strongly encourage you to print your packing slip and include it in your box along with your supplies. Your packing slip can be downloaded on the confirmation page right after you submit your supplies (under the heading: Packing Slip) and alternatively can be accessed in your My Account page, just click on your order number and it will also be located right under the heading: Packing Slip for your convenience.
This allows us to process your supplies and payment in a timely manner. Please note: processing and payments on shipments received without packing slips will be delayed. Thank you for your cooperation to allow us to process your supplies and payments in a timely manner!