Damage Guidelines
We may accept boxes with minor damage for half of our standard rate. Please keep in mind that we have to resell these products, and even minimal damage lowers the value significantly.
What do we consider damage?
Minor damage can include boxes with slight tears, rips, dents, markings, etc. Refer to the photos below to see specific examples of damaged boxes that we do and do not accept.
How can you avoid damage?
EASY! First, do NOT remove your labels. We remove ALL prescription labels and dispose of them. Secondly, package your items carefully in a sturdy cardboard BOX; not in a bubble pack or envelope in which boxes can get damaged or crushed.
Anything else?
Please remember! We do not accept boxes that are OPENED, EXPIRED, STAINED, SOILED including ink, marker or water damage.